Specialist Support Coordination
When your situation is complex, having the right support makes all the difference. Our Specialist Support Coordinators help you navigate services, reduce barriers, and build a support network that works for your unique needs.
Tailored Support for Complex Needs
Specialist Support Coordination is designed for NDIS participants with more complex needs or significant barriers to accessing services. This level of support is distinct from standard support coordination in that it is provided by professionals with advanced expertise, such as Social Workers, Occupational Therapists, or Psychologists. These specialists help navigate crises, reduce risks, and ensure that services are not just accessed, but integrated into a participant’s life in a meaningful way.
If your NDIS plan includes Specialist Support Coordination, you have access to a higher level of strategic, evidence-informed assistance with support that goes beyond the basics and actively dismantles the obstacles between you and your goals.
What is Specialist Support Coordination?
Our Specialist Support Coordinators work alongside participants, families, and service providers to manage:
- Crisis response and high-risk support planning
- Complex service delivery environments, such as transitions between providers or multiple service interfaces
- Connection to psychosocial or behavioural supports
- Interagency collaboration, particularly where services must be tightly integrated for effective outcomes
They also play a key role in ensuring continuity of care and in building participant capacity over time to manage and direct their own supports with confidence.
ClearSky's Approach: Ethical, Transparent & Client-Centred
ClearSky’s Specialist Support Coordination team is grounded in the values of respect, responsibility, compassion, and clinical excellence. We understand the importance of trust when navigating complex systems to ensure participant goals remain central.
- Participant Choice & Control: Every decision, referral, and connection is made in partnership with the participant.
- NDIS Plan Alignment: Services are delivered in line with plan funding and reviewed regularly to ensure relevance and progress.
- Clinical Integrity: Our coordinators come from professional allied health backgrounds and operate within ethical, evidence-based frameworks.
- Responsive Communication: We pride ourselves on quick intake, consistent follow-up, and regular progress updates.
Supporting You Wherever You Are
We offer virtual Specialist Support Coordination services for participants living in remote or regional areas or in other states of Australia. Our technology-enabled support ensures that no matter where you live, you can access qualified expertise and responsive help from a team that cares.
Whether you’re dealing with multi-service navigation, need a provider who understands SIL, complex behavioural supports, or require urgent wraparound care, we are here to walk alongside you.
Our Support Specialist Coordinator has been incredible. She is my lifeline. I couldn’t do this without her.
Why Choose ClearSky for Specialist Support Coordination?
With a heritage in disability support spanning over 25 years, and roots in Supported Independent Living, we understand the real-world barriers our clients face.
What sets us apart:
- Multidisciplinary team integration
- Fast-track intake processes
- Deep knowledge of NDIS legislation, reporting requirements, and plan review support
- Dedicated contacts for Specialist Support Coordination referrals
To discuss a referral or learn more about how we can support your clients with complex needs, get in touch with our intake team or download our Specialist Support Coordination referral form.
Ready to talk? Reach out today — we always phone back.
